Order Updates

We understand you want to know the status of your order and why it shows as canceled on our 3rd-party courier. We apologize for any confusion caused. This usually happens when an order is changed to a different tracking number.

To get your new tracking number, contact customer support by clicking the 'Help' button on the lower right of your screen or send us an email at orders@bonnieplants.com

Make sure to include your order number and your reason for contact so we can better assist you.

Please provide us with your Bonnie Plants order number and shipping address so we can track your order.

You may send this information to our Customer Support by clicking the 'Help' button on the lower right of your screen or send us an email at orders@bonnieplants.com