Current Retail Customers

  • Existing Merchant Delivery Concerns

    Have an existing retail account with Bonnie Plants and need assistance with deliveries and the delivery person for your store? Don't worry as our customer support is dedicated to helping you reach the station that services the area.

    Provide the following information to our Customer Support by clicking the 'Help' button on the lower right of your screen or send us an email at orders@bonnieplants.com:

    1. Business Name

    2. Store number (for big box stores)

    3. City, State, Zip Code

    4. Contact Name

    5. Contact Number

    6. Contact Email Address

    7. Reason for contact

     

  • Lowes RA Request

    We do not provide RA numbers. However, your corporate office is actively working to streamline the process, which will eliminate the need for you to contact us for an RA. This change will make the process more efficient and less time-consuming for you.

  • Who do I contact with a merchant credit, billing request, and/or account concerns?

    For credit and billing inquiries, please contact our accounting department at tickets@bonnieplants.com or 800-345-3384 (option 2). They will assist you.