Our customer support is committed to assisting you. After an order is placed, we can assist with modifications to the recipient's name, address, contact details, and the ordered quantity. Just provide the order number and the specific details you wish to modify.
However, please be aware that we cannot modify shipped orders. To redirect or refuse a delivery, you'll need to contact the courier. If you refuse delivery and provide proof, we can either resend the plants to the correct address or issue a refund.
You may send this information to our Customer Support by clicking the 'Help' button on the lower right of your screen or send us an email at orders@bonnieplants.com