As part of our unwavering commitment to plant quality and disease prevention, our company policy is for our delivery drivers to replace the unsold root-bound and overwatered plants, which we can no longer guarantee, with fresh plants straight from our greenhouses. While the foliage of root-bound and overwatered plants may initially appear healthy, excess moisture in older plants can create a breeding ground for fungi, leading to fungal infections and root rot.
For that reason, these plants are not discounted at retail or donated. This policy is a testament to our commitment to maintaining the highest standards of plant quality.